Shipping

International shipping

Garcé & Dimofski is pleased to offer international shipping to any destination worldwide. Our concierge is standing by to assist you with bringing your order home or delivering it to loved ones anywhere around the globe.

Garcé & Dimofski packages are shipped via Federal Express international shipping service. Delivery can take place in 3-5 business days. Orders are usually picked packed and ready to ship within two business days of placing an order. A business day is considered to be Monday through Friday, excluding holidays.

Please note that shipments outside the Europe may be subject to import duties and taxes, which are the sole responsibility of the recipient. Please contact your respective customs office for further information about specific duties and taxes for your country. In addition, we are required by law to disclose the full value of package contents and cannot alter the value of your invoice or receipt.

Returns and exchanges

Returns and Exchanges

Please inspect your purchase immediately upon delivery. If there is a problem with your order, contact us at +351-916-338-888 within three (3) days of receipt. You may also email us at contact@garce-dimofski.com. If you receive a damaged, defective or incorrect item, we will work with you to make things right.

In-stock items normally ship within 5-7 business days after an order has been placed. Once an item has shipped, cancellation is not possible. Furniture, Custom and Special Order items cannot be cancelled.

The following are final sale, and not eligible for refunds or exchanges: Furniture, wallpaper, fabric, accessories, art, custom orders, sale items, and all ceramic products.

You will be responsible for outbound and return shipping and delivery charges. A traceable return shipping method is required (FedEx, UPS, etc). Returns must be received in original condition and in the original packaging within 30 days. Credit card orders will receive refunds in the form of a credit back to the original account. Shipping and Delivery Service charges are not refundable.

To make a return, contact our customer service team at: contact@garce-dimofski.com, or at +351-916-338-888. You must include your order number, prepay the postage, and insure each package.

Requests for price adjustments will be honored if the merchandise was purchased at full price and if it is marked down within 14 days of receipt of your package. In the event you have any problem or concern with an order we will connect you with our knowledgeable staff to ensure the issue is resolved to the best of our ability.